Why isn’t Uber Accepting My Insurance?

Uber isn’t accepting your insurance?

Here are the correct steps to verify if your insurance is good to go:

  1. Your vehicle is listed. Make sure you’re sending the right document with the vehicle listed clearly.
    1. Make
    2. Model
    3. VIN
  2. Your name is listed. Ensure your name is visible in the insurance document you’re sending. However, it’s common for this to not be visible.

If both (1) and (2) above are not satisfied, Uber will not accept your document. In this case, you’ll have to send a different version of your insurance. This version is called the Declarations Document.

Though the proof of insurance usually contains all drivers on the account. Allstate Insurance is known for only putting the name of the primary account holder on the proof of insurance card.

In this case, you need to head to the office to get the whole Auto Policy Declarations page pertaining to your vehicle. There is a section for each vehicle.

Send this to Uber. They accept Declaration documents, even if it is a PDF.

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